GENAXY Provide services support to its customer for the products supplied by us. You can request to register any complaint related to the supplied Product by sharing below information with us on

To Register a Service Complaint – To Request for an Installation –
1. Warranty / AMC/ Under Warranty / Out of Warranty / Other:  1. GEM Order / FE / Other:
2. Model No: 2. Attach PO copy:
3. Serial No: 3. Model No:
4. Installation Date: 4. Customer Name:
5. Customer Name: 5. Institute Name:
6. Institute Name: 6. Department Name:
7. Department Name: 7. Full Lab. Correspondence Address with Pin code:
8. Full Lab. Correspondence Address with Pin code: 8. Mobile No:
9. Mobile No: 9. Email ID:
10. Email ID: 10. Comment:
11. Brief Description:   

You can contact our Service Engineers on below addresses for your respective areas:

South Zone / Region

Mr. S N Prasad (M) +91-9880729394

West Zone / Region

Mr. BalKrishna Pednekar (M) +91-8600377293

North Zone / Region

Mr. Parveen Kadiyan (M) +91-9729755730

Or can directly write to head office at

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