Services

Services

GENAXY Provide services support to its customer for the products supplied by us. You can request to register any complaint related to the supplied Product by sharing below information with us on service@genaxy.com

To Register a Service Complaint – To Request for an Installation –
1. Warranty / AMC/ Under Warranty / Out of Warranty / Other:  1. GEM Order / FE / Other:
2. Model No: 2. Attach PO copy:
3. Serial No: 3. Model No:
4. Installation Date: 4. Customer Name:
5. Customer Name: 5. Institute Name:
6. Institute Name: 6. Department Name:
7. Department Name: 7. Full Lab. Correspondence Address with Pin code:
8. Full Lab. Correspondence Address with Pin code: 8. Mobile No:
9. Mobile No: 9. Email ID:
10. Email ID: 10. Comment:
11. Brief Description:   


You can contact our Service Engineers as per details below for your respective Zone / Region:

South Zone / Region

Mr. S N Prasad (M) +91-7428395829

West Zone / Region

Mr. Sagar Chavan (M) +91-7428395831

North & North East Zone / Region

Mr. Parveen Kadiyan (M) +91-9717892063

Mr. Suriender Singh (M) +91-7428395830

Kolkata & Orissa Zone / Region

Mr. Anup Mohapatra (M) +91-7428395828

Or can directly write to Head Office at service@genaxy.com

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